Privacy Policy

At Esaco, we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use and protect your personal information when you use our website.

Last updated: August 2, 2025

Data Controller

Types of Data Collected

We may collect and process the following types of personal data:

Purposes of Processing

• Provide customer support and respond to your requests
• Communicate with you regarding our services
• Improve our website and services
• Analyze usage of our site for statistical purposes
• Comply with our legal obligations

Legal Basis for Processing

• Consent: For sending commercial communications or using non-essential cookies
• Legitimate Interest: For improving our services and analyzing site usage
• Legal Obligation: To comply with our legal and regulatory obligations

Data Retention

• Contact data: 3 years from last contact
• Navigation data: 13 months maximum
• Cookies: Depending on their type, from browser closure to 13 months

Data Sharing

We do not sell your personal data. We may share your data with:

• Technical service providers: Our host and technical service providers for site operation
• Analytics tools: Web analytics services to improve our site
• Legal authorities: If required by law or to protect our rights

Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right of rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data
• Right to portability: Retrieve your data in a structured format
• Right to object: Object to the processing of your data
• Right to lodge a complaint: File a complaint with the data protection authority

Exercise your rights: To exercise these rights, contact us at techcom@esaco.fr

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data
• Strict access control to data
• Monitoring and incident detection
• Regular and secure backups

International Transfers

Some of our service providers may be located outside the European Union. In this case, we ensure that appropriate safeguards are in place to protect your data.

Changes to this Policy

We may modify this privacy policy from time to time. Changes will be posted on this page with a new update date.

Contact

For any questions regarding this privacy policy or your personal data, you can contact us: